In this paper, we delve into critical issues that transcend the mere enhancement of service delivery through digital technologies, encompassing broader concerns such as digital inclusion, digital rights, and the exacerbation of spatial and social inequalities. Our workshop addressed key aspects such as digital infrastructure, the digital divide affecting vulnerable populations, the disruptive nature of digital services, and the ethical implications of facial recognition technologies on human rights within African urban contexts. The societal implications of the digital transformation in African cities cannot be overstated, and this article not only highlights these challenges but also provides actionable recommendations for local governments to navigate and harness the opportunities presented by digitalization while safeguarding the rights and well-being of their citizens. The research findings and recommendations presented herein hold significant relevance for policymakers, urban planners, and scholars interested in the intersection of technology, society, and governance in the African context.